Just the thought of public speaking is enough to terrify most people ... but if it's part of your job, you're expected to do it and do it well.
Allison Shapira is the head of a Fortune 500 communication training firm that helps leaders speak clearly, concisely, and confidently and to use their voice and their words with a powerful sense of purpose to command the room and influence others.
Shapira says her secret is she was trained as an opera singer. So we went in search of Elias Mokole, an opera singer and voice instructor here at UMD, so see if opera singing can indeed help you win friends and influence people:
Allison Shapira's book is called Speak with Impact: How to Command the Room and Influence Others and it's published by Harper Collins.