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Public Affairs

Personality tests in the workplace: "My gut instinct is don't use them"


The memes about introverts and extroverts navigating quarantine and social distancing are funny - and sometimes, really resonate - but Dr. Mallory McCord warns that stereotyping people is a bad idea - and introverts - seriously - are frequently seen as not as valuable as their more extroverted counterparts.

McCord, an assistant professor at UMD, focuses her industrial/organizational psychology research on workplace mistreatment.  Writing in Personality and Individual Differences, ("A framework of negative responses to introversion at work" McCord & Joseph) says her research showed extroverts could be favored in hiring and promotion, and were treated better by colleagues, while introverts described feeling belittled, overlooked and excluded.

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