Deb Holman is pretty much on call 24/7.
The street outreach worker with CHUM and HDC makes sure the people she works with have her number so they can call or text for help if they need it.
But it's the people who don't think they need help -- like the man was sleeping outside Saturday night and texted her that he'd "adapted to the climate" -- that worry her the most, especially when wind chills drop into the 20s and 30s below.